At eGift1.com, we strive to provide the best possible service and customer satisfaction. However, we understand that there may be instances where a refund is necessary. Please read our refund policy carefully to understand the conditions under which refunds can be requested.
- Refund Eligibility
- Refunds can be requested within 30 days from the date of purchase.
- The purchased Steam gift card must not have been redeemed or used.
- Refunds are only available for the original purchaser of the gift card.
- Non-Refundable Items
- Once a Steam gift card has been redeemed or used, it becomes non-refundable.
- Shipping and handling charges are non-refundable.
- Refund Process
- To initiate a refund request, please contact our customer support team at [insert contact information].
- Provide the necessary details, including your order number and the reason for the refund request.
- Our customer support team will review your request and respond within a reasonable timeframe.
- If your refund request is approved, we will process the refund to your original payment method within [insert number of days].
- Exceptions
- In certain cases, eGift1.com reserves the right to deny refund requests, including but not limited to:
- Suspected fraudulent activity
- Violation of our terms of service
- Abuse of the refund policy
- In certain cases, eGift1.com reserves the right to deny refund requests, including but not limited to:
- Customer Support
- Our dedicated customer support team is available to assist you with any refund-related inquiries or concerns.
- Please reach out to us at [contact@egift1.com] if you have any questions.
We encourage you to carefully review your purchase before making it, as refunds are subject to the conditions mentioned above.